0422 654 996
0422 654 996
At UpnMove, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in any way. By using our services, you consent to the practices described in this Privacy Policy.
We may collect the following types of personal information
Personal Identification Information: Name, email address, phone number, billing address, and payment information
Service-Related Information: Details about the removals and storage services you request, including dates, items to be moved, and any special requests.
Technical Information: Information about your device, IP address, browser type, and usage patterns when you visit our website.
Communication Data: Any communications between you and UpnMove, such as customer service interactions, support tickets, and feedback.
We use the information we collect for various purposes, including:
• To provide and improve our services: We use your personal and service-related information to deliver removals and storage services, respond to requests, and process payments
• To communicate with you: We may use your contact information to send service updates, invoices, promotional offers, or other communications related to our services.
• To enhance customer experience: We may analyze usage data to improve our website, services, and customer support.
• To comply with legal requirements: We may process your information to fulfill legal obligations or respond to lawful requests from authorities.
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
• Service Providers: We may share your personal information with trusted third-party service providers who help us perform tasks such as payment processing, customer support, and logistics.
• Legal Obligations: We may disclose your personal information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
Our website may use cookies and similar technologies to enhance user experience, analyze trends, track site usage, and gather demographic information. You can manage cookie preferences through your browser settings.
If you are accessing our services from outside the country where we operate, please be aware that your personal information may be transferred to and processed in a different jurisdiction. By using our services, you consent to this transfer of your information.
We implement a range of physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting an updated version on our website, and the "Last Updated" date at the top of the policy will be revised accordingly.
By using our services, you agree to the terms of this Privacy Policy.